Tuesday 24 November 2009


Ibis King St Wharf, which opened just one year ago, is about to offer what many five-star hotels still do not – free WIFI access across the lobby and all rooms, for all guests at all times and without any hidden conditions. With room rates from as little as $139 per night and one of the best locations in Sydney, it is no surprise that the 91-room hotel has made it into the top ten business hotels in Sydney as listed on Tripadvisor, just behind The Observatory (as at 9th November 2009).

"Ibis hotels have a brand promise of being 'hotels the way you like them' and our guests have overwhelmingly told us that what they would like is free WI-FI access, so that is what we are going to deliver," said General Manager Benjamin Krieg. "Our little 3.5-star hotel is doing what some of the long-established five-stars still don't and giving our guests free WIFI throughout the hotel.

"While we have extremely high guest satisfaction rates at Ibis King Street Wharf, the one thing that came up again and again in guest feedback was the lack of WIFI access so I immediately set out to change this," he said. "It's all part of our promise to listen to what our customers want and provide it affordably."

As business travelers can attest, it can be frustrating when hotels offer free WIFI in lobbies only, or in rooms but only with a password or only for guests who belong to loyalty programs. Benjamin Krieg promises there are no hidden charges or conditions to his WIFI delivery – it's simple, clean and affordable just like the Ibis brand itself.

"Ibis King St Wharf is very much a hotel for today with its funky, modern design and affordability, so it was imperative we offered what today's traveler wants and needs – the ability to download files, connect with the world and check their emails simply from their room, without any hassle or extra costs."

Ibis King St Wharf is located in the heart of one of Sydney's most vibrant locations, just a short walk from the CBD, Sydney Aquarium, Sydney Wildlife World and all the attractions of Cockle Bay, Darling Harbour and Circular Quay.

The Ibis brand is at the forefront of affordable accommodation, offering contemporary rooms in key locations at prices that have revolutionised economy hotels. Ibis guarantees friendly, helpful staff available 24/7; comfortable rooms; modern services; and amenities that make your stay more enjoyable – at the best possible price.

Ibis King St Wharf is part of a global network of more than 800 Ibis hotels in over 40 countries.

Free WIFI will be offered to all guests at Ibis King Street Wharf from 15 December 2009.

For bookings phone the Ibis King Street Wharf direct on 1300 116 771.

About ibis

ibis, the worldwide economy hotels brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped en-suite bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options. The quality of the ibis standard has been recognised by the International Organization for Standardization certification ISO 9001 since 1997. ibis is also the world's first hotel chain to demonstrate its environmental commitment through securing the ISO 14001 certification, which has already been awarded to nearly one third of its hotels.

Established in 1974, ibis is the European leader and one of the first economy hotel chains in the world, with more than 90,000 rooms and 800 hotels in 40 countries, including 14 in Australia.

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