Monday 15 April 2013

Carnival Australia Working For Smooth Transition To White Bay Cruise Terminal

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Carnival Australia is working to ensure the transition to Sydney Ports Corporation’s new White Bay Cruise Terminal is as smooth as possible for its cruise passengers.

The company, which operates or represents most of the cruise ships operating to or from Sydney, has also developed a ‘good neighbour commitment’ that takes into account the interests of the local community. 
The transfer to White Bay follows the State Government’s decision to relocate cruise ship operations west of the Sydney Harbour Bridge from Barangaroo.

Pacific Pearl -- one of three P&O Cruises’ superliners operated by Carnival Australia -- today became the first cruise ship to berth at White Bay and her sister ship, Pacific Jewel, is due there on Friday.
Caption (l to r): P&O Cruises Senior Vice President Tammy Marshall with the first Pacific Pearl passengers to disembark at White Bay, Loren Beder and Moshe Belleli, and Sydney Ports Lachlan Benson.

“Once the decision was made to relocate cruise ship operations to White Bay, we pledged to work cooperatively with Sydney Ports Corporation to make the new terminal a success,” said Tammy Marshall, P&O Cruises’ Senior Vice President.

“We have worked to make the change as smooth as possible for our passengers including direct communication advising them of the new arrangements. We also want the local community know of our
intention to be a good neighbour.”

Carnival Australia’s ‘Good Neighbour Commitment’ has the following guidelines:
  • No surprise visits unless an emergency  – Our ship schedules are published up to two years ahead of time and can readily be viewed at
  • No planned late night arrivals – The vast majority of our ships arrive between 6am and 7am, which means no late nights and a reduced impact on afternoon peak hour traffic.
  • Quiet disembarkation – Carnival Australia is taking a number of steps to keep the inevitable noise of disembarkation to a minimum. For example, our ships will refrain from making announcements about disembarkation times and schedules while in port.
  • Ship whistle minimised – We will do our best to stay quiet, with our ship whistle used sparingly for evacuation drills or in case of an emergency.
  • Lights down low – External ship lighting will be kept to a minimum when in port.
  • Sail-away fun – We know our passengers love to start their holiday the moment they step on board, but Carnival Australia will keep music and announcements to a minimum until our ships are well on their way.
  • One day visit – Occasionally there will be circumstances that require the ships to stay overnight, for example extreme weather conditions or technical problems, however these are few and far between.
  • Ongoing communication – Carnival Australia will update residents of any major changes to its operation via its website ( or direct mail. 
Ms Marshall said the start of operations at White Bay highlighted the priority of improving cruise ship access east of the Harbour Bridge to support cruise industry growth and its increasing economic contribution.

“The next steps to maintain the momentum of growth are the planned upgrade of the Overseas Passenger Terminal at Circular Quay and the need to confirm long-term access to Garden Island,” she said.

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