Whilst travelling, with regards to customer service, it is common knowledge that you are more likely to speak to your friends, family and colleagues about poor service than mediocre or an average experience. Exceptional on the other hand, always goes a long way.
Holiday Extras, UK airport parking, holiday insurance and airport hotel providers have recently shortlisted the nominees for their annual Customers' Awards. The Holiday Extras Customers' Awards are a chance for customers of the business to have their say on which travel service providers stand out from the crowd in terms of quality and service.
They have the opportunity to vote across a number of categories including 'Best Airline', 'Best Cabin Crew' and 'Most Recommended Airline for Travelling with Babies', as well as the most sought after title 'Travel Personality of the Year' to name a few. Shortlisted nominees include some of the most reputable names in the industry such as Virgin, Continental Airlines and Flybe and the ceremony is a great chance for those in the business to network.
This year the awards ceremony will take place on September the 16th and Holiday Extras have seen over 24,000 travellers cast their votes on those that have really made an impact within the industry.