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Monday 6 May 2013

Lufthansa de-luxe in-flight service for premium guests



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Lufthansa has upgraded its in-flight service on long and short-haul flights. Since 1 May, cabin staff have been indulging First and Business-Class passengers with new service ideas, creative menus served on quality tableware and further sophisticated details.

Only a few months ago, the exclusive Lufthansa First Class rated top marks in the Skytrax Star Ranking.

Lufthansa cabin upgrade
Guests in First Class can now enjoy new culinary highlights. On flights from Germany, Lufthansa is offering “Culinary Delights” in a new program, a step on from the popular Star Chefs concept. Central to the service are the culinary expertise and products of a superb chef – who has at least two Michelin stars or comparable distinction. Menus will change as previously on a bi-monthly roster. With the exclusive caviar service in First Class, passengers now can enjoy as a separate course on day and evening flights. As appetisers, flights attendants will be serving a variety of canapés instead of a single appetiser. In addition, the in-flight menus will come on top-class tableware in a new design and new elements, like individual salt and pepper pots for each passenger, an extra small bowl with olive oil and elegant glass carafes for fresh water.

The gastronomic concept in Lufthansa Business Class has also been upgraded with more freshness and variety in the dishes served in the cabin, pastries and beverages. The offerings cater for every taste: New varieties of tea, fresh milk for tea and coffee, plus a wider choice of juices as well as ’Weißbier’ (wheat beer) and ’Altbier’ (dark beer). New accents in Business Class and pleasing to the eyes are additions to the china and new cutlery.

The new high quality on board will be experienced by passengers on all routes. They can also be sure that a full meal will be in store in Business Class when they board flights within Germany or Europe. Even on short flights, the quality sheds none of its appeal: china, cloth napkins, a coffee mug or a new wine glass ensure passengers miss none of the delights of the higher quality, more varied and fresher in-flight food. Should a flight last longer than 76 minutes, something from the basket will be served to round off the meal, such as sweet treats, fresh fruit or ice cream.

Included in the in-flight upgrades is a classier range of new hygiene and care products. Available in the washrooms to passengers in First and Business Class on long-haul flights are brand-name care products and cosmetics for freshness of body and mind as they fly on to their destination.

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